Guest checking in at a hotel front desk
Hospitality Technology

Everything behind a guest room door, delivered as one project

Locks, cabling, cameras, guest room displays, accessible door operators and staff safety devices all end up being the same project. Run as six separate trades they collide on site. Run as one they do not.

NetraClos delivers hotel technology as one project: guest room locks, accessible door operators, structured cabling, cameras, guest room displays and staff safety devices, planned around occupancy so the property stays open. One project team works with the owner, operator and general contractor from design through room by room handover.

A hotel is a deadline with a building attached

Hotels do not get open ended programmes. There is a date the rooms have to be sellable, and every trade is working back from it in the same corridors at the same time.

We take the technology scope as one package: the locks, the cabling behind them, the cameras, the guest room displays, the accessible operators and the staff safety devices. One design, one schedule, one party to call when something is not right.

Hotel meeting space ready for guests

What the package covers

  • Guest and staff credentials, issued and revoked without cutting a key
  • Accessible door operators for guest rooms and public washrooms
  • Structured cabling through guest floors and back of house
  • Cameras across lobbies, corridors, service areas and parking
  • Guest room displays, mounting and signal distribution
  • Staff alert devices that locate and summon help quickly

Sequenced around the rooms, not around our convenience

Guest floors get handed back in blocks so rooms can be finished and released rather than waiting for the whole programme. What we install is scheduled to match how the building is being turned over.

Client meeting room with display

Public areas are part of the same scope

Lobbies, dining and amenity floors carry the same cabling, cameras, wireless and displays as the guest floors, designed once for the building rather than bolted on.

Hotel front desk team working at the property management system

Your team takes it over on day one

Front desk, maintenance and housekeeping all end up operating part of this. Training happens before opening rather than after the first complaint, and the documentation stays in the building instead of in somebody's inbox.

One integrator across the whole property

Hotel technology fails at the seams between trades. Locks, WiFi, phones, TV, cameras and staff safety installed by one accountable team means one design authority, one schedule negotiated with operations, and one number to call.

We work to brand standards where a flag applies and document to the operator's needs, so the property owns its systems after handover.

Common questions

What technology does a hotel need installed?

Guest room locks, WiFi through guest floors, cameras, guest room displays, accessible door operators, staff alert devices and the cabling behind them, delivered as one project rather than six trades colliding.

Can hotel technology be installed while the hotel is open?

Yes, floor by floor around occupancy, sequenced so rooms are handed back in blocks and stay sellable. Hotels do not get open ended programmes.

Who supports the systems after opening?

You receive credentials, configuration and documentation at handover, with front desk and housekeeping trained before the first guest arrives, and we stand behind what we installed.

What is an associate alert system and is it required for hotels?

A staff safety device that summons help with a room level location. Major hotel brands require them for housekeeping staff, and several jurisdictions mandate them.

Do you work with hotels across Ontario?

Yes. We deliver hotel technology projects across Mississauga, Toronto, Burlington, Hamilton, Oakville and the wider GTA, and we also serve properties in Montreal and Ottawa. Because a hotel cannot close for a refit, work is planned around occupancy, floor by floor and room by room, with the property staying open throughout. For hotels elsewhere in Ontario or Quebec, tell us the property and the scope and we will confirm case by case whether we can take it on.

How We Deliver

One team from design through commissioning

We cover the full project rather than turning up to install somebody else's design. That is what makes the result somebody's responsibility.

1

Design

We walk the building, work out what it needs to do and produce a design you can actually price against.

2

Procurement

We source the equipment and stand behind what we specify, so there is one party accountable for it.

3

Installation

Our own crews on site for cabling, mounting, terminations and containment.

4

Commissioning

Everything configured, tested and handed over with the records, credentials and documentation.

Tell us about the building

Send us the site and what you are trying to solve. We will tell you what it realistically takes.

Our Partners

Bosch
Axis Communications
Hikvision
Avigilon
Assa Abloy
dormakaba
Aiphone
Honeywell
Cisco
Fortinet
TP-Link
Logitech
Lenovo
Dell
Jabra