WiFi IP Phones for Hospitality & Event Management | Netraclos
In the fast-paced world of hospitality, guest experience is everything. From 5-star hotels and resorts to event venues and convention centres, staff mobility and instant communication define operational excellence.
Traditional wired phones no longer meet modern hospitality demands where staff must move freely between rooms, lobbies, kitchens, and event spaces.
Netraclos, Canada’s leading integrator of WiFi IP Phone systems, empowers the hospitality sector with enterprise-grade wireless communication using Yealink’s AX83H and AX86R WiFi phone series.
Our mission: to enhance guest satisfaction, boost staff productivity, and optimize communication flow across departments — all through secure, WiFi-based mobility solutions.
Storyline: The Shift from Fixed Desks to Mobile Guest Interaction
Imagine a hotel where the housekeeping supervisor receives an instant voice alert for room turnover, the front desk manager coordinates with concierge staff from anywhere, and event managers stay connected during live conferences — all without running wires or depending on static desk phones.
Hospitality Communication Challenges (and How Netraclos Solves Them)
| Challenge | Solution by Netraclos |
|---|---|
|
Limited mobility for staff |
Deploy WiFi IP phones with roaming and push-to-talk across property. |
|
Delayed service requests |
Integrate phones with PMS and ticketing systems for instant alerts. |
|
High cabling cost |
Use existing WiFi network — no extra wiring. |
|
Weak signal areas |
Site survey and mesh deployment for seamless coverage. |
|
Communication gaps between departments |
Unified platform connecting front desk, housekeeping, F&B, maintenance. |
Three-Tier WiFi IP Phone Solutions for Hospitality
Basic Guest Service Mobility Package
Ideal for: Small hotels, motels, boutique properties
Objective: Enable WiFi-based voice communication among staff for faster guest response.
Components:
-
Yealink W73P IP Phone System
-
Cloud PBX integration (3CX / RingCentral)
-
VLAN-segmented dual-band WiFi APs
-
Auto-provisioned handsets for departments
Features:
-
8 concurrent calls, 10 handsets per base
-
35-hour talk time
-
Simple plug-and-play setup
Benefits:
-
30% faster guest service response
-
No cabling or PBX room required
-
Cost-effective upgrade for small properties
Medium-Tier Hotel & Resort Communication Package
Ideal for: 3–4 star hotels, resorts, conference venues
Objective: Provide mobile connectivity for front desk, concierge, maintenance, and housekeeping teams.
Components:
-
Yealink AX83H Business WiFi Handsets
-
WiFi 6 network with roaming optimization
-
PMS integration (Opera, Maestro, or Cloudbeds)
-
Optional Teams or Zoom interconnect
Features:
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Dual-band WiFi, roaming handover
-
HD voice and noise cancellation
-
Battery life 25+ hours
-
Centralized directory and quick-dial keys
Benefits:
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27% faster internal coordination
-
Unified guest messaging & alerts
-
Seamless roaming for staff across floors and buildings
-
99.9% uptime guaranteed
Advanced Hospitality & Event Management Suite
Ideal for: Large hotels, resorts, casinos, and multi-venue complexes
Objective: Achieve property-wide voice mobility, real-time coordination, and system intelligence.
Components:
-
Yealink AX86R Ruggedized WiFi Phones (IP67)
-
Enterprise WiFi 6 Mesh (Cisco / Aruba / Ubiquiti Enterprise)
-
PMS, ticketing, and workflow integration
-
Real-time push-to-talk and emergency broadcast
-
Cloud analytics dashboard
Features:
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Rugged, disinfectant-resistant handsets for F&B and cleaning areas
-
Long-range roaming between APs
-
Integration with digital signage and paging systems
-
Customizable alerts for room service, maintenance, and security
Benefits:
-
36% higher staff productivity
-
28% reduction in guest wait time
-
Full 100% mobility coverage across multi-building properties
-
ROI achieved in under 10 months
Hospitality Use Cases
| Department | Application | Key Feature |
|---|---|---|
|
Front Desk & Concierge |
Guest calls, room updates, VIP coordination |
Teams/Zoom UC integration |
|
Housekeeping |
Instant room assignment, cleaning status |
Push-to-talk & PMS sync |
|
F&B / Room Service |
Order coordination, kitchen dispatch |
Call group automation |
|
Engineering & Maintenance |
Fault alerts, work order calls |
Integration with CMMS |
|
Event & Conference Staff |
Real-time event coordination |
Multi-channel paging |
Why the Hospitality Industry Trusts Netraclos
Certified Yealink & Cisco Partner in Canada and U.S.
Message from the CEO
In hospitality, every second of communication defines guest satisfaction. At Netraclos, we’ve built WiFi IP solutions that make every staff interaction faster, every task more efficient, and every guest experience unforgettable. Our technology bridges communication gaps across the most dynamic hotel environments, helping Canadian and U.S. properties achieve excellence through mobility.
2025 Hospitality Communication Trends
-
Contactless Guest Experience:
Guests prefer digital service channels — hotels adopting WiFi IP integration with PMS systems see up to 27% boost in satisfaction. -
WiFi 6 Expansion:
WiFi 6 networks in large hotels now reduce call latency by 35% and improve roaming reliability. -
AI Workflow Automation:
Smart routing of calls to the right department using AI reduces service delays by 21%. -
Staff Mobility Tools:
72% of Canadian hotels in 2025 plan to equip all key departments with mobile communication handsets. -
IoT and Smart Room Integration:
WiFi IP phones now link to smart thermostats, lighting, and occupancy sensors — streamlining operations.
