Posted by: admin
Post Date: September 30, 2025
Introduction – Guest Expectations Are Rising
In 2025, Canadian hotel guests expect fast, seamless experiences. Long check-in lines create frustration and hurt satisfaction scores.
According to Hospitality Canada Insights (2024), hotels using digital signage for self-check-in kiosks and lobby communication reduced check-in times by 18% on average.
The Problem – Slow Check-In & Guest Frustration
- Manual desk check-ins cause bottlenecks.
- Guests wait for room readiness updates.
- Limited staff during peak hours.
The Solution – Digital Signage for Check-In & Guest Info
Hotels deploy signage and kiosks to:
- Provide self-check-in & room key pickup.
- Display real-time room availability.
- Share local event info to engage waiting guests.
Case Study – Toronto Hotel Chain
A Toronto hotel group installed self-check-in kiosks + lobby displays across 10 properties:
- 18% faster check-ins
- 22% fewer front desk complaints
- 15% higher guest satisfaction scores
Additional Benefits of Hotel Digital Signage
- Promotes restaurant specials & upsells.
- Multilingual support for international travelers.
- Displays conference schedules for business guests.
Conclusion – Faster Service, Happier Guests
Hotels that embrace signage improve efficiency, reduce staff stress, and enhance the overall guest journey.